If you want to place an order or have already done so, rest assured that all of our suppliers, our warehouse and our delivery teams are working as normal in a Covid-secure manner to get your beautiful pieces to you safely and on time. Additionally, if you are self-isolating or feeling the effects of Covid-19, we can make special arrangements for delivery. Just advise us of your situation in advance.
Coronavirus Update
Here to help
We’ve been designing, making and selling furniture since 1810. In that long history we’ve helped create untold numbers of beautiful homes and pride ourselves on the expert design advice and service we’re able to give our customers.
From the experiences we offer customers browsing online or in-store, to delivering design direct to your door, we draw on over 200 years of expertise and innovation so you can rest assured we are ‘Heal’s to help’ you create the home you’ve always wanted.
Customer services
Email: [email protected]
Our team is on hand to help you resolve any issues with your order Monday to Friday 10.00am – 5.00pm. We would ask that where possible, queries should be made via email.
Phone: 0333 212 1915
Product Advice & Placing Orders
Our Product Advice team are available to assist you in advice and placing orders Monday to Saturday 10.00am – 7.00pm, Sunday 10.00am - 9.00pm
Any day of the week, our dedicated team of product experts are on hand to guide you with any product advice and assistance. They're ready to take your call, available on 0333 212 1915 (Option 1), email [email protected] or via the Livechat icon at the bottom right of your screen. Livechat will be manned Monday to Saturday 10.00am - 10pm and Sunday 10.00am - Midnight.
Contact stores
If you would like to discuss any orders placed in one of our stores, please contact the appropriate store directly and they will be happy to help. For information about our store opening times, directions and parking, please click below.
Heal's Trade
From hotels and restaurants to commercial and residential properties, our Trade department brings this flair for furniture to any contract project. Find out how we can benefit your business, get in touch and pop in for a chat. Contact us on 020 7896 7560 or by email on [email protected]
